ProQual: Level 2 - Diploma in Healthcare and Social Care Support Skills
Purpose & Scope
To develop and certify practical and supervisory skills for individuals working in healthcare and social care support roles, from entry-level to advanced practice.
Content Overview
- Person-centered care.
- Communication and record-keeping.
- Health, safety, and safeguarding.
- Supporting individuals with specific needs.
Duration
3–6 months
Target Audience
Entry-level care workers
Delivery Format
- Work-based learning.
- Tutor support.
- Portfolio development.
Entry Requirements
- Employed or volunteering in a care setting.
- Literacy and numeracy skills.
Renewal & Refresher
Not required; CPD encouraged for career progression.
Assessment
- Observation
- Reflective account
- Witness testimony
Learning Outcomes
- Deliver safe and effective care.
- Communicate and document appropriately.
- Support individuals with dignity and respect.
Review Cycle
Every 3–5 years